Customer Care


JSQ Cares about your Satisfaction

JSQ seeks to provide customer care on par with the outstanding quality of our coats and accessories.  We like to keep our relationships with our customers simple.  So this is how it works:


If you are not happy with your JSQ product, please return it in the shipping box using the return label that will be provided to you in an email for a full refund (though we don't think you will ever want to do this).


If something doesn't fit or isn't quite right, please return it in the shipping box using the return label that will be provided to you in an email.

 
As soon as you inform us of the issue, we will immediately email the return label and send a replacement product or refund.

Easy to reach us:

Phone: (201)562-3449

email: care@jsqstudio.com


You can reach us through CHAT on the site as well!  Just click the CHAT bubble in the lower right corner.